pph44 Privacy Policy

1 Introduction

pph44 ("we," "us," "our") is committed to protecting the privacy and personal data of all players who use the pph44 platform. This Privacy Policy describes how pph44 collects, uses, stores, shares, and protects personal information in connection with the operation of our online casino and sports betting platform, accessible at pph44.com.

This policy is issued in compliance with the Philippine Data Privacy Act of 2 012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We encourage you to read this policy carefully and contact us if you have any questions.

By registering an account on pph44, making a deposit, or otherwise using our platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

2 Data Controller

pph44 is the data controller responsible for the personal data collected through the pph44 platform. As data controller, pph44 determines the purposes and means by which your personal data is processed.

If you have any questions about how pph44 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this policy.

3 Data We Collect

3.1 Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, or contact our support team, pph44 may collect the following categories of personal data:

• Identity data: Full name, date of birth, gender, nationality;
• Contact data: Email address, mobile number, residential address (including city, province, and postal code);
• Account credentials: Username and encrypted password;
• Verification documents: Government-issued ID (e.g., PhilSys ID, passport, driver's licence), proof of address, selfie photographs submitted for KYC purposes;
• Financial data: GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank, UnionBank), transaction history, deposit and withdrawal records;
• Communications data: Records of your correspondence with pph44 support agents, including live chat transcripts and email exchanges.

3.2 Data Collected Automatically

When you access and use the pph44 platform, we automatically collect certain technical and behavioural data, including:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution;
• Usage data: Pages visited, games played, betting history, session duration, click-stream data, search queries within the platform;
• Location data: General geographic location derived from your IP address (country and city level only; we do not collect precise GPS location);
• Cookie data: Information collected through cookies and similar tracking technologies, as described in Section 8.

3.3 Data from Third Parties

pph44 may receive personal data about you from third-party sources, including payment processors, identity verification service providers, fraud prevention agencies, and publicly available sources, where permitted by applicable law.

4 How We Use Your Data

pph44 uses the personal data we collect for the following purposes:

5 Legal Basis for Processing

pph44 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary for the performance of the contract between you and pph44, including account registration, game access, and payment processing;
• Legal obligation: Where processing is required to comply with a legal obligation applicable to pph44, including KYC, AML, and regulatory reporting requirements;
• Legitimate interests: Where processing is necessary for the legitimate interests of pph44, such as fraud prevention, platform security, and responsible gaming monitoring, provided that such interests are not overridden by your rights and freedoms.

6 Data Sharing & Disclosure

pph44 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, for the purpose of processing deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements;
• Technology service providers: Cloud hosting, data storage, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law;
• Law enforcement: Philippine law enforcement agencies, where pph44 is legally required or permitted to disclose personal data in connection with a criminal investigation or legal proceeding;
• Professional advisers: Lawyers, auditors, and accountants engaged by pph44, subject to professional confidentiality obligations.

All third parties with whom pph44 shares personal data are required to handle such data in accordance with applicable data protection laws and to implement appropriate security measures.

7 Data Retention

pph44 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, pph44 retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with Philippine AML regulations and PAGCOR requirements. Identity verification documents are retained for the same minimum period.

Where personal data is no longer required for any lawful purpose, pph44 will securely delete or anonymise it in accordance with our data retention schedule. If you request deletion of your personal data, pph44 will assess the request against our legal retention obligations and inform you of the outcome.

8 Cookies & Tracking Technologies

pph44 uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the pph44 platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our platform.

8.1 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Performance cookies: Used to collect anonymised data about how players use the platform, helping us identify and fix issues and improve performance.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Analytics cookies: Used to understand aggregate usage patterns and measure the effectiveness of platform features and promotions.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the pph44 platform and your ability to access some features.

9 Data Security

pph44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the pph44 platform;
• Encryption of sensitive data at rest, including account credentials and financial information;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the pph44 platform;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While pph44 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pph44 will notify you and the National Privacy Commission in accordance with applicable law.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pph44:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data pph44 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

To exercise any of these rights, please contact pph44 using the details in Section 14. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with applicable law.

11 Children's Privacy

The pph44 platform is strictly intended for individuals who are at least twenty-one (21) years of age. pph44 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that pph44 has collected personal data from a person under 21 years of age, please contact us immediately at the details provided in Section 14.

12 Cross-Border Data Transfers

pph44 primarily processes personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed by service providers located outside the Philippines, such as cloud infrastructure providers or technology partners.

Where such transfers occur, pph44 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. pph44 will not transfer your personal data to a foreign country unless that country provides an adequate level of protection or appropriate safeguards are in place.

13 Changes to This Privacy Policy

pph44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. The date of the most recent revision is indicated at the top of this page.

Where changes are material, pph44 will endeavour to notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the pph44 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how pph44 protects your personal data.

14 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pph44 handles your personal data, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information about your rights and how to file a complaint, visit the NPC's official resources.

For concerns related to responsible gaming or self-exclusion, please visit our Responsible Gaming page or contact our support team directly.